GET IN TOUCH

Questions about an order, sizing, delivery, returns, or one of our everyday wardrobe pieces? Our customer care team is available to help make your Vedrflnaβ„’ shopping experience clear and straightforward.

For order-related questions, including size or color concerns, please have your order number ready when contacting us.

CUSTOMER CARE

Email
service@vedrflna.com

Phone
(866) 206-9508

BUSINESS ADDRESS

Vedrflnaβ„’
Boden USA Inc.
100 Park Ave, New York, NY 10017, USA Β 

Please contact our support team before sending any return merchandise. Returns may need to be directed to a designated processing location rather than the business address above.

SUPPORT HOURS

Monday – Friday
9:00 AM–7:00 PM ET

Saturday – Sunday
Closed

Messages received outside business hours will be reviewed during the next available support period.

HOW WE CAN HELP

Our team can assist with:

  • order status and tracking;

  • product and sizing questions;

  • color or style information;

  • shipping and delivery concerns;

  • return and refund requests;

  • damaged or incorrect items; and

  • general Vedrflnaβ„’ store inquiries.

FOR FASTER ORDER SUPPORT

When contacting us about an existing purchase, please include:

Order Number β€” helps us locate your purchase quickly
Email Used at Checkout β€” helps us identify the correct order
Item or Style Name β€” useful when asking about a specific garment
Photos β€” recommended for damaged, defective, or incorrect items

Providing these details can help our team review your request more efficiently.

EMAIL US ANYTIME

For most customer-service requests, email is the best way to reach us:

service@vedrflna.com

Please allow a reasonable response period during busy promotional periods, weekends, and public holidays.

VEDRFLNAβ„’ CUSTOMER CARE

From finding the right everyday piece to following an order after checkout, we're here to help keep your experience simple, polished, and easy to navigate.